Status updates | Billink Incidents and maintenance reported on status page for Billink https://status.billink.nl/ https://d1lppblt9t2x15.cloudfront.net/logos/c357afc0af6a55f2ba07a6323be27f91.png Status updates | Billink https://status.billink.nl/ en Maintenance: PHP maintenance https://status.billink.nl/maintenance/1097318 Wed, 21 Oct 2026 15:45:00 -0000 https://status.billink.nl/incident/1097318#b5b401eca709e979f9eb5a3790f44e2f460a1961b0cd6a7a6a4a9cb58e6e1ce6 Maintenance Maintenance completed Maintenance: PHP maintenance https://status.billink.nl/maintenance/1097318 Wed, 21 Oct 2026 15:45:00 -0000 https://status.billink.nl/incident/1097318#b355d6c399f9716a8e229bf330217c860ffa3415a185cf74fbf710d4cfc5b745 Maintenance Following yesterday’s maintenance, we would like to confirm that all Billink services have been fully patched against the recently disclosed PHP vulnerabilities (CVE-2026-109618 and CVE-2026-109619) since yesterday evening, Wednesday 21 October 2026. To apply the security updates, all Billink services were unavailable yesterday from 15:47 to 17:52 (CEST), a total downtime of 2 hours and 5 minutes. During this window no sessions could be created and no orders or payments could be processed. All services have been running normally since 17:52 (CEST). There is no action required on your side. We are sorry for any inconvenience caused by the interruption and thank you for your patience and understanding. If you have any questions, please contact us through your usual Billink contact. Kind regards, Team Billink Maintenance: PHP maintenance https://status.billink.nl/maintenance/1097318 Wed, 21 Oct 2026 13:45:00 -0000 https://status.billink.nl/incident/1097318#a098ad750506d2617321ab5de440225038e2f820ad4f360464ba08cfdff088f4 Maintenance Today at 1600 CET, we will carry out scheduled maintenance to apply an important software update to our platform. During this window, all Billink services will be temporarily unavailable, including the checkout, the API, the merchant dashboard and the customer portal. Orders and payments cannot be processed during this time. We will post an update here as soon as all services are available again. We apologise for any inconvenience and thank you for your patience. Maintenance: EKS Upgrade https://status.billink.nl/maintenance/1090622 Thu, 15 Oct 2026 03:10:00 -0000 https://status.billink.nl/incident/1090622#939357cfeea46fa19577a4b1bf85bec51510fffd399669a1d14e2c4b9da24854 Maintenance Maintenance completed Maintenance: EKS Upgrade https://status.billink.nl/maintenance/1090622 Thu, 15 Oct 2026 02:10:00 -0000 https://status.billink.nl/incident/1090622#9ebf33616cfb7e93fd42b5669a8559ff2fc409f9a964990473ec497241ca32fa Maintenance EKS Upgrade Maintenance: Deployment of new features https://status.billink.nl/maintenance/1076834 Tue, 29 Sep 2026 04:03:02 -0000 https://status.billink.nl/incident/1076834#c9a4dd95e7a65f4dc330ca3b2779a85835e6a7ad782d96877896d123137ce98e Maintenance Maintenance completed Maintenance: Deployment of new features https://status.billink.nl/maintenance/1076834 Tue, 29 Sep 2026 04:00:52 -0000 https://status.billink.nl/incident/1076834#fb5612083d2dd25103bd38272c0461511faea08b45394b9564c4cebc03febef7 Maintenance We’re deploying some new features, so some of our services may temporarily be unavailable or unresponsive. Maintenance: Hotfix release https://status.billink.nl/maintenance/1063746 Tue, 15 Sep 2026 05:03:00 -0000 https://status.billink.nl/incident/1063746#9fd4a9e118bb653f2f573f06b0079cc94d036fee1f6370828215fb48cf4352ee Maintenance Maintenance completed Maintenance: Hotfix release https://status.billink.nl/maintenance/1063746 Tue, 15 Sep 2026 04:12:00 -0000 https://status.billink.nl/incident/1063746#ede7dca2177a971dd4a14cccfa9cc127b99eb1774d705653045e448543c348c5 Maintenance Hotfix release Maintenance: Release v2026.6 https://status.billink.nl/maintenance/1018407 Tue, 18 Aug 2026 01:59:00 -0000 https://status.billink.nl/incident/1018407#d42f05c8e29c2993a79bdb58cbe1c8261d8f8e37961247ee5492fd6b33f794a7 Maintenance Upgrade of our services with new features Database planned maintenance https://status.billink.nl/incident/996317 Wed, 05 Aug 2026 01:06:00 -0000 https://status.billink.nl/incident/996317#93f9a35e02156f384576af31889f813c0ef6fd7de8231043d27743708a27e55c Incident Maintenance finished. Downtime less than 10 seconds. Database planned maintenance https://status.billink.nl/incident/996317 Wed, 05 Aug 2026 00:51:00 -0000 https://status.billink.nl/incident/996317#ef4f54b2fcbecec443d2b9f40d6301444a9e49ae5f852ebdbb20a8c1146ae033 Incident We are conducting a planned maintenance on our database engine. There is an expected downtime of less than 2 minutes. Maintenance: EKS Upgrade https://status.billink.nl/maintenance/983539 Wed, 29 Jul 2026 02:05:42 -0000 https://status.billink.nl/incident/983539#d65bb648b83117bb87ca0af875ae71fccac091befee176e537b11a911c4796e6 Maintenance EKS Upgrade Database maintenance tasks https://status.billink.nl/incident/970794 Tue, 21 Jul 2026 00:43:00 -0000 https://status.billink.nl/incident/970794#e300fea7a3cf6955ea69a7d4b2fc7e547434eebcf5cf76563febdee40e0eb920 Incident Maintenance tasks finished. All systems are working. Maintenance: Release v2026.5 https://status.billink.nl/maintenance/948108 Thu, 09 Jul 2026 02:00:23 -0000 https://status.billink.nl/incident/948108#dcb30bc90866c4814e0f8105f0c68570ad18532523cd81fe636acf073e964016 Maintenance Release v2026.5 Maintenance: Release v2026.4 https://status.billink.nl/maintenance/905902 Tue, 26 May 2026 20:30:16 -0000 https://status.billink.nl/incident/905902#af44797b24ce4ef4be69a66f6ebff32d9d8f3ce158d50795d8d59efe8da76b71 Maintenance Release v2026.4 Maintenance: Release v2026.3 https://status.billink.nl/maintenance/888321 Tue, 05 May 2026 19:22:10 -0000 https://status.billink.nl/incident/888321#b81ba2c53afeed0d25fd085bdf74fd788437a9a3711d5d92396846466e2dd6d1 Maintenance Release v2026.3 Maintenance: EKS Systems Upgrade https://status.billink.nl/maintenance/871915 Wed, 15 Apr 2026 02:30:00 -0000 https://status.billink.nl/incident/871915#8aa6a05714e43a2280846d083f8c922377cf3633be0e0363ee2041827e9611c7 Maintenance EKS Systems Upgrade Maintenance: Database update https://status.billink.nl/maintenance/857873 Thu, 26 Mar 2026 03:00:32 -0000 https://status.billink.nl/incident/857873#c7381735a020c4129d2f5b3ec6a3953c5f49f5b6848e5f96ac208ae0d08d6438 Maintenance We are currently performing a scheduled database upgrade. During this maintenance window, the service will be temporarily unavailable. We expect the downtime to last approximately 20 minutes. Thank you for your patience. Maintenance: Release 2026.2 https://status.billink.nl/maintenance/838524 Tue, 03 Mar 2026 02:56:23 -0000 https://status.billink.nl/incident/838524#79b67b27a7d95d9eba72ad46b05484e4dd3b4d073aa78c7925a7542268203ef5 Maintenance Release 2026.2 Maintenance: DB Maintenance https://status.billink.nl/maintenance/824538 Fri, 13 Feb 2026 02:30:00 -0000 https://status.billink.nl/incident/824538#b756a6cf6ba0c17993d97d99213cfb57e9a3e132d2881ac496fc0d2e89832fda Maintenance DB Maintenance Problems with mobile apps https://status.billink.nl/incident/822351 Tue, 10 Feb 2026 08:01:00 -0000 https://status.billink.nl/incident/822351#737eb121121038d76a3f9af4f9c28ee0c0c45a19f035122937e20ed3a7293f67 Incident Currently we experiencing problems with our mobile apps. Our dev team is busy with fixing the issues. Billink webpage update https://status.billink.nl/incident/817137 Mon, 02 Feb 2026 22:54:00 -0000 https://status.billink.nl/incident/817137#d5fb2a039435d9ccb75e9d9fb77531d7d887ba7b9306df099c9ad56c94177660 Incident Migration finished Billink webpage update https://status.billink.nl/incident/817137 Mon, 02 Feb 2026 21:40:00 -0000 https://status.billink.nl/incident/817137#2b89bac5182c0dd6de636d84d3864504a82c18a3267f7cb76b1d5875dd23af21 Incident We are currently working on a platform update for our webpage www.billink.nl Maintenance: v2026.1 https://status.billink.nl/maintenance/807258 Mon, 19 Jan 2026 10:14:43 -0000 https://status.billink.nl/incident/807258#320190d48804bf157942ed4c1d41bd87a9138809d9bb73299179f395899f72d0 Maintenance We’re excited to announce the upcoming release of v2026.1. This release includes performance improvements, stability enhancements, and several refinements to further improve the overall user experience. Maintenance: Planned Upgrade https://status.billink.nl/maintenance/770390 Wed, 19 Nov 2025 18:26:55 -0000 https://status.billink.nl/incident/770390#14816c4a6b5cee6a5682bf953dfedab6cecd5c9dc968130fcdded20cdfb1c271 Maintenance Infra Upgrades No Downtime is Expected All Services Down or Degraded https://status.billink.nl/incident/768917 Tue, 18 Nov 2025 12:51:00 -0000 https://status.billink.nl/incident/768917#8a05b505a3dfb19a6e60102c925b071de9d63e3f1e1b92f4b7eab43c8e930835 Incident We have been able to isolate the issues and all the services are again fully functional All Services Down or Degraded https://status.billink.nl/incident/768917 Tue, 18 Nov 2025 12:34:00 -0000 https://status.billink.nl/incident/768917#0737ca94b85c677b595c9c0d8b54fdc681bf7121d1f17ed05d80186baefc6bae Incident Cloudflare Global network issues are impacting our services. We are working on the issue. Maintenance: Planned Database Maintenance https://status.billink.nl/maintenance/767501 Mon, 17 Nov 2025 15:28:13 -0000 https://status.billink.nl/incident/767501#69723de91edb53030507cf77a54956f594deebe371e591d12fc6d22a33289c17 Maintenance We will be performing scheduled maintenance operations on key database clusters to proactively prepare for the anticipated increase in load during the upcoming peak season. This maintenance is essential to ensure maximum database performance, stability, and availability. During this time period we expect some downtime in our services. Maintenance: Release 66 https://status.billink.nl/maintenance/761543 Mon, 10 Nov 2025 14:58:41 -0000 https://status.billink.nl/incident/761543#9dacaf8760f6f000ee57b585dcf82aa35121e3e867a6046a8e9b5e6d16cd8099 Maintenance Upgrades to our system. During this time period we don't expect any downtime. BillinkOne sessions failure for some users https://status.billink.nl/incident/749242 Wed, 15 Oct 2025 17:12:00 -0000 https://status.billink.nl/incident/749242#1b805b10c85470398ad8ebffc17d8f8fb88a71fd83cfe45e7e1a8c2676bbe4bb Incident Our investigation identified a problem originating from one of our technical providers impacting their service connectivity. This, in turn, disrupted Billink One's ability to connect properly to our backend systems. When this happened, the frontend was temporarily unable to reach these services and showed errors briefly before falling back to merchant fail URL. Based on our monitoring, this affected a total of 388 BillinkOne sessions across all intergrations. Services are now Operational BillinkOne sessions failure for some users https://status.billink.nl/incident/749242 Wed, 15 Oct 2025 14:19:00 -0000 https://status.billink.nl/incident/749242#5b815e19f8856ebc16588206dcc51eae1018feae9ac4320f7b66c2103197666e Incident We have detected a connectivity issue impacting Billink One’s ability to communicate with backend systems. As a result, some users may experience intermittent errors or redirections. Our team is investigating the root cause in collaboration with our technical providers BillinkOne session creation issues https://status.billink.nl/incident/749245 Tue, 07 Oct 2025 06:24:00 -0000 https://status.billink.nl/incident/749245#24c5f84b4e54f7fbef5e3e90dc946d370eb2ee677595962b8a784fe2f9b488f6 Incident Our systems experienced an issue with creating BillinkOne sessions during a scheduled live deployment. The problem was traced within our internal configuration systems, specifically related to session creation. This affected session creation briefly during our planned deployment maintenance window on that day. Based on our monitoring, this affected a total of 312 BillinkOne sessions across all intergrations. BillinkOne session creation issues https://status.billink.nl/incident/749245 Tue, 07 Oct 2025 04:52:00 -0000 https://status.billink.nl/incident/749245#740f860e700da30df6db235ca80b380e8183b3c4708fb969976ab61aa2f15e71 Incident We are currently investigating an issue affecting BillinkOne session creation. Some users may be unable to initiate new sessions or complete related actions. The issue began during our scheduled deployment window, and our team is actively working to identify the cause. Maintenance: Release 64 https://status.billink.nl/maintenance/738982 Tue, 07 Oct 2025 03:25:00 -0000 https://status.billink.nl/incident/738982#76e178030ab1020728b96a0815132272970ba19058603f1ff084f50788f8cbc7 Maintenance Release 64 Maintenance: Release 64 https://status.billink.nl/maintenance/738978 Tue, 07 Oct 2025 03:08:07 -0000 https://status.billink.nl/incident/738978#5d507e3800a8574c984ae71d01272d881fbcd6f7adce1f58faf7061fd88e6e0a Maintenance Release 64 Maintenance: Release 62 https://status.billink.nl/maintenance/712417 Tue, 26 Aug 2025 03:00:00 -0000 https://status.billink.nl/incident/712417#6ba4e349f0debb171a73c28c1ac97e3e291ce59cce37bf88b511ca6a99088f05 Maintenance Release 62 Maintenance: Release-60 https://status.billink.nl/maintenance/623639 Tue, 22 Jul 2025 03:15:15 -0000 https://status.billink.nl/incident/623639#6d5334191a58c75f132a83b87b812e15863638cd3f57b933f67fb46a97679f92 Maintenance Release-60 Maintenance: Release 60 https://status.billink.nl/maintenance/623631 Tue, 22 Jul 2025 03:00:20 -0000 https://status.billink.nl/incident/623631#b14322e9002744331e20eeb95e3daea03f084a07fdd7ad7099b049d4ba4d6f17 Maintenance While releasing new features it might be that our services will be shortly offline. Maintenance: Upgrades https://status.billink.nl/maintenance/615863 Tue, 08 Jul 2025 02:00:13 -0000 https://status.billink.nl/incident/615863#6ad1ea65904f00444403ca74e16f00c386a2f9c304562371fde39ab17f3ad74a Maintenance System upgrades Maintenance: Release 58 https://status.billink.nl/maintenance/604256 Tue, 17 Jun 2025 03:10:00 -0000 https://status.billink.nl/incident/604256#f0fc0b3b25b4f48fbe4044239d53aa480bfdeaa3d58b649adaf6a23be4836304 Maintenance Release 58 Maintenance: Upgrade database https://status.billink.nl/maintenance/572695 Tue, 20 May 2025 11:36:14 -0000 https://status.billink.nl/incident/572695#5adccd4a2b3a96d7437040ce81f6fa7364c116dd7e856efefb448b26f574c6c5 Maintenance On Wednesday morning, May 21, between 03:00 and 06:00, we will be performing a database upgrade. During this time, all our services — including app.billink.nl, payment options, and mobile apps — will be temporarily unavailable. Thank you for your understanding. Maintenance: Release 56 https://status.billink.nl/maintenance/561665 Tue, 13 May 2025 03:06:00 -0000 https://status.billink.nl/incident/561665#f9429550a59b5ac1bcf9c5d0d6fc911b222379116130e6ec006b2da57b2e8044 Maintenance Release 56 Maintenance: DB Changes https://status.billink.nl/maintenance/542881 Thu, 10 Apr 2025 03:00:33 -0000 https://status.billink.nl/incident/542881#20a827f9953b4ada250559301ca15bc72e82dfe6fa9656610a9dc729e9398f9b Maintenance DB Changes Maintenance: Release 54 https://status.billink.nl/maintenance/542273 Wed, 09 Apr 2025 03:00:00 -0000 https://status.billink.nl/incident/542273#57a5938bc5b944af079bd7ca3f970945bba5a8596d1df0579794711aa557e5ff Maintenance Release 54 Maintenance: Upgrade EKS https://status.billink.nl/maintenance/529932 Tue, 18 Mar 2025 04:00:32 -0000 https://status.billink.nl/incident/529932#69b8c24efb825baf133c0fb2b9a6a60090a6d674eedc12612124751d028571fc Maintenance Upgrading our EKS Maintenance: DB Maintenance https://status.billink.nl/maintenance/526783 Wed, 12 Mar 2025 04:02:17 -0000 https://status.billink.nl/incident/526783#aef52e4e16b9b580acf97525459f1eb235b63c58eaa9f205d0f73608996ee64f Maintenance DB Maintenance Maintenance: Upgrade systems https://status.billink.nl/maintenance/522270 Tue, 04 Mar 2025 04:00:51 -0000 https://status.billink.nl/incident/522270#de4c0055bc255652df67df6231b8693f9d9d232c43aa1894acf6ac285368aa7d Maintenance We might expect some downtime with upgrading our systems between 5am and 7am dutch time. Maintenance: Database table upgrades https://status.billink.nl/maintenance/510799 Tue, 11 Feb 2025 04:00:00 -0000 https://status.billink.nl/incident/510799#9a0b5771eb866d13377d2e109c4dc75e3acc03f7abec1efa76427ba4b977b78a Maintenance We're upgrading some of the tables in the database. Maintenance: Release 50 https://status.billink.nl/maintenance/502911 Tue, 28 Jan 2025 04:00:06 -0000 https://status.billink.nl/incident/502911#731b45b58c536042c3a31b4357b932cbf9654611de79758a01f5dbe4e72e4216 Maintenance Release 50 Maintenance: K8S Load Balancer Updates https://status.billink.nl/maintenance/495464 Tue, 14 Jan 2025 04:01:00 -0000 https://status.billink.nl/incident/495464#57a5c1523b6870a8e16ec1ce25465f6737bcdb9ce4926e837709b8cc86cc92c6 Maintenance K8S Load balancer updates Maintenance: K8S Upgrade https://status.billink.nl/maintenance/456146 Tue, 05 Nov 2024 04:00:00 -0000 https://status.billink.nl/incident/456146#818005f2eef87e46dcee2edbb31f05bebc4b8666987d514fb5911ca864a9edec Maintenance We will be performing a maintenance window to upgrade our Kubernetes version. No downtime is expected during this process, and we anticipate minimal impact to services. Maintenance: Release https://status.billink.nl/maintenance/452975 Wed, 30 Oct 2024 04:00:02 -0000 https://status.billink.nl/incident/452975#422faaa21792cfe30a79af527105c966f5d7ffc08ad00c02af2ab6e91fbdab4f Maintenance We will release new features on our system. Due to this it might be the case that our services are not available during the upgrade. Maintenance: Upgrade EKS https://status.billink.nl/maintenance/449284 Tue, 22 Oct 2024 03:00:25 -0000 https://status.billink.nl/incident/449284#7a4326febd0dfa360fb3b2af92e6f8f9c5b6151f2c5e40440977b88f723886c5 Maintenance We expect some downage with the upgrade of our EKS system. Maintenance: Load Balancer Upgrade https://status.billink.nl/maintenance/296710 Tue, 05 Dec 2023 03:00:00 -0000 https://status.billink.nl/incident/296710#8d502a3928fc3887cb613ab3249bc0e69ff5ddf38b69b7883dd72176696dd363 Maintenance Upgrade our load balancer to the latest version Maintenance: Upgrade Load Balancer https://status.billink.nl/maintenance/261645 Wed, 20 Sep 2023 03:00:00 -0000 https://status.billink.nl/incident/261645#b1c881463f74a4f399b00df2a16b4aa8e1efd231566bfd09e1a9334810af52c5 Maintenance Upgrade Load Balancer Maintenance: MySQL Upgrade https://status.billink.nl/maintenance/211264 Wed, 24 May 2023 03:00:00 -0000 https://status.billink.nl/incident/211264#9909af99a539d67edb2ecdd3775cef88e8120d1f37a2aedc0e3ee59ab61baca7 Maintenance Upgrading minor version MySQL Maintenance: Upgrading PostgressQL https://status.billink.nl/maintenance/205510 Wed, 10 May 2023 03:00:00 -0000 https://status.billink.nl/incident/205510#7e0481b96c4ae99cbc199f55be29b8c0703e1378bb69ce910a1beaee440fd474 Maintenance Applying a upgrade of postgressQL. Due this we expect downtime between 05.00 and 06.00 Maintenance: Base system upgrade https://status.billink.nl/maintenance/174736 Mon, 13 Feb 2023 11:57:36 -0000 https://status.billink.nl/incident/174736#e6cf492dd60fec2dfd58f14c9378807f3080d793c99b8d5b6de3c03e224aed2e Maintenance Base system upgrade Maintenance: Upgrade Load Balancer https://status.billink.nl/maintenance/136401 Wed, 16 Nov 2022 05:00:00 -0000 https://status.billink.nl/incident/136401#056781971c20e84caa8a085010df91253db88c1b525680cfe59b5648982204ab Maintenance Upgrade Load Balancer Maintenance: Upgrade Load Balancer https://status.billink.nl/maintenance/136402 Wed, 02 Nov 2022 03:00:00 -0000 https://status.billink.nl/incident/136402#300dc1fe5aebfb5b0bd9a70a5290517bc85accb10f0d42931088e489cf9cd143 Maintenance Upgrade Load Balancer