Incidents | Billink Incidents reported on status page for Billink https://status.billink.nl/ https://d1lppblt9t2x15.cloudfront.net/logos/c357afc0af6a55f2ba07a6323be27f91.png Incidents | Billink https://status.billink.nl/ en EKS Systems Upgrade https://status.billink.nl/incident/871915 Wed, 15 Apr 2026 02:30:00 -0000 https://status.billink.nl/incident/871915#8aa6a05714e43a2280846d083f8c922377cf3633be0e0363ee2041827e9611c7 EKS Systems Upgrade Order API recovered https://status.billink.nl/ Wed, 08 Apr 2026 23:47:11 +0000 https://status.billink.nl/#67749c4bbf694ca22da16f6df79b99b1f9135c9018f77ecc60f9cca1c3bec7a2 Order API recovered Order API went down https://status.billink.nl/ Wed, 08 Apr 2026 23:46:41 +0000 https://status.billink.nl/#67749c4bbf694ca22da16f6df79b99b1f9135c9018f77ecc60f9cca1c3bec7a2 Order API went down Database update https://status.billink.nl/incident/857873 Thu, 26 Mar 2026 03:00:32 -0000 https://status.billink.nl/incident/857873#c7381735a020c4129d2f5b3ec6a3953c5f49f5b6848e5f96ac208ae0d08d6438 We are currently performing a scheduled database upgrade. During this maintenance window, the service will be temporarily unavailable. We expect the downtime to last approximately 20 minutes. Thank you for your patience. Invoice service recovered https://status.billink.nl/ Tue, 10 Mar 2026 17:23:09 +0000 https://status.billink.nl/#4a757879af60537cebad3837773e38deb161a1ace2eac4217509dbe5a04f4c6c Invoice service recovered Invoice service went down https://status.billink.nl/ Tue, 10 Mar 2026 17:23:05 +0000 https://status.billink.nl/#4a757879af60537cebad3837773e38deb161a1ace2eac4217509dbe5a04f4c6c Invoice service went down Release 2026.2 https://status.billink.nl/incident/838524 Tue, 03 Mar 2026 03:00:00 -0000 https://status.billink.nl/incident/838524#79b67b27a7d95d9eba72ad46b05484e4dd3b4d073aa78c7925a7542268203ef5 Release 2026.2 DB Maintenance https://status.billink.nl/incident/824538 Fri, 13 Feb 2026 02:30:00 -0000 https://status.billink.nl/incident/824538#b756a6cf6ba0c17993d97d99213cfb57e9a3e132d2881ac496fc0d2e89832fda DB Maintenance Order API recovered https://status.billink.nl/ Wed, 11 Feb 2026 12:32:11 +0000 https://status.billink.nl/#b032be3dec561d121248e5b86c5338504e4a59616d182d37ff467189fe018049 Order API recovered Order API went down https://status.billink.nl/ Wed, 11 Feb 2026 12:31:09 +0000 https://status.billink.nl/#b032be3dec561d121248e5b86c5338504e4a59616d182d37ff467189fe018049 Order API went down Mobile Apps recovered https://status.billink.nl/ Tue, 10 Feb 2026 08:11:55 +0000 https://status.billink.nl/#25eaab1d5ddf4e3d8dbb12a77bbfb11fee9c23f9f2df8f6cd2357b4563985d6c Mobile Apps recovered Mobile Apps went down https://status.billink.nl/ Tue, 10 Feb 2026 08:10:55 +0000 https://status.billink.nl/#25eaab1d5ddf4e3d8dbb12a77bbfb11fee9c23f9f2df8f6cd2357b4563985d6c Mobile Apps went down Mobile Apps recovered https://status.billink.nl/ Tue, 10 Feb 2026 08:07:27 +0000 https://status.billink.nl/#05606dde969af259602f021ee12a6a981ccd8e5b2dd978b0f129e660df9abdbd Mobile Apps recovered Mobile Apps went down https://status.billink.nl/ Tue, 10 Feb 2026 08:01:27 +0000 https://status.billink.nl/#05606dde969af259602f021ee12a6a981ccd8e5b2dd978b0f129e660df9abdbd Mobile Apps went down Problems with mobile apps https://status.billink.nl/incident/822351 Tue, 10 Feb 2026 08:01:00 -0000 https://status.billink.nl/incident/822351#737eb121121038d76a3f9af4f9c28ee0c0c45a19f035122937e20ed3a7293f67 Currently we experiencing problems with our mobile apps. Our dev team is busy with fixing the issues. Billink webpage update https://status.billink.nl/incident/817137 Mon, 02 Feb 2026 22:54:00 -0000 https://status.billink.nl/incident/817137#d5fb2a039435d9ccb75e9d9fb77531d7d887ba7b9306df099c9ad56c94177660 Migration finished Billink website recovered https://status.billink.nl/ Mon, 02 Feb 2026 22:11:49 +0000 https://status.billink.nl/#4ca28ceaa471add2a08805a2e50cbce73e0d01d9d17bfdb581b0927ef49f965e Billink website recovered Billink website went down https://status.billink.nl/ Mon, 02 Feb 2026 22:04:42 +0000 https://status.billink.nl/#4ca28ceaa471add2a08805a2e50cbce73e0d01d9d17bfdb581b0927ef49f965e Billink website went down Billink website recovered https://status.billink.nl/ Mon, 02 Feb 2026 21:47:42 +0000 https://status.billink.nl/#e7c458c1f4c23fc16f0992dadb3953b610d5d74a2c531ae789ad705a7ea8ac16 Billink website recovered Billink website went down https://status.billink.nl/ Mon, 02 Feb 2026 21:42:41 +0000 https://status.billink.nl/#e7c458c1f4c23fc16f0992dadb3953b610d5d74a2c531ae789ad705a7ea8ac16 Billink website went down Billink webpage update https://status.billink.nl/incident/817137 Mon, 02 Feb 2026 21:40:00 -0000 https://status.billink.nl/incident/817137#2b89bac5182c0dd6de636d84d3864504a82c18a3267f7cb76b1d5875dd23af21 We are currently working on a platform update for our webpage www.billink.nl Billink website recovered https://status.billink.nl/ Thu, 29 Jan 2026 21:36:40 +0000 https://status.billink.nl/#5033651d323d6fcf94ae35c12ecd01d18d0cd22760f69e9de7fef0bfeb41ae65 Billink website recovered Billink website went down https://status.billink.nl/ Thu, 29 Jan 2026 20:59:03 +0000 https://status.billink.nl/#5033651d323d6fcf94ae35c12ecd01d18d0cd22760f69e9de7fef0bfeb41ae65 Billink website went down v2026.1 https://status.billink.nl/incident/807258 Tue, 20 Jan 2026 03:00:00 -0000 https://status.billink.nl/incident/807258#320190d48804bf157942ed4c1d41bd87a9138809d9bb73299179f395899f72d0 We’re excited to announce the upcoming release of v2026.1. This release includes performance improvements, stability enhancements, and several refinements to further improve the overall user experience. Planned Upgrade https://status.billink.nl/incident/770390 Thu, 20 Nov 2025 01:30:00 -0000 https://status.billink.nl/incident/770390#14816c4a6b5cee6a5682bf953dfedab6cecd5c9dc968130fcdded20cdfb1c271 Infra Upgrades No Downtime is Expected All Services Down or Degraded https://status.billink.nl/incident/768917 Tue, 18 Nov 2025 12:51:00 -0000 https://status.billink.nl/incident/768917#8a05b505a3dfb19a6e60102c925b071de9d63e3f1e1b92f4b7eab43c8e930835 We have been able to isolate the issues and all the services are again fully functional All Services Down or Degraded https://status.billink.nl/incident/768917 Tue, 18 Nov 2025 12:34:00 -0000 https://status.billink.nl/incident/768917#0737ca94b85c677b595c9c0d8b54fdc681bf7121d1f17ed05d80186baefc6bae Cloudflare Global network issues are impacting our services. We are working on the issue. Planned Database Maintenance https://status.billink.nl/incident/767501 Mon, 17 Nov 2025 22:50:37 -0000 https://status.billink.nl/incident/767501#69723de91edb53030507cf77a54956f594deebe371e591d12fc6d22a33289c17 We will be performing scheduled maintenance operations on key database clusters to proactively prepare for the anticipated increase in load during the upcoming peak season. This maintenance is essential to ensure maximum database performance, stability, and availability. During this time period we expect some downtime in our services. Release 66 https://status.billink.nl/incident/761543 Tue, 11 Nov 2025 03:00:00 -0000 https://status.billink.nl/incident/761543#9dacaf8760f6f000ee57b585dcf82aa35121e3e867a6046a8e9b5e6d16cd8099 Upgrades to our system. During this time period we don't expect any downtime. BillinkOne sessions failure for some users https://status.billink.nl/incident/749242 Wed, 15 Oct 2025 17:12:00 -0000 https://status.billink.nl/incident/749242#1b805b10c85470398ad8ebffc17d8f8fb88a71fd83cfe45e7e1a8c2676bbe4bb Our investigation identified a problem originating from one of our technical providers impacting their service connectivity. This, in turn, disrupted Billink One's ability to connect properly to our backend systems. When this happened, the frontend was temporarily unable to reach these services and showed errors briefly before falling back to merchant fail URL. Based on our monitoring, this affected a total of 388 BillinkOne sessions across all intergrations. Services are now Operational BillinkOne sessions failure for some users https://status.billink.nl/incident/749242 Wed, 15 Oct 2025 14:19:00 -0000 https://status.billink.nl/incident/749242#5b815e19f8856ebc16588206dcc51eae1018feae9ac4320f7b66c2103197666e We have detected a connectivity issue impacting Billink One’s ability to communicate with backend systems. As a result, some users may experience intermittent errors or redirections. Our team is investigating the root cause in collaboration with our technical providers BillinkOne session creation issues https://status.billink.nl/incident/749245 Tue, 07 Oct 2025 06:24:00 -0000 https://status.billink.nl/incident/749245#24c5f84b4e54f7fbef5e3e90dc946d370eb2ee677595962b8a784fe2f9b488f6 Our systems experienced an issue with creating BillinkOne sessions during a scheduled live deployment. The problem was traced within our internal configuration systems, specifically related to session creation. This affected session creation briefly during our planned deployment maintenance window on that day. Based on our monitoring, this affected a total of 312 BillinkOne sessions across all intergrations. BillinkOne session creation issues https://status.billink.nl/incident/749245 Tue, 07 Oct 2025 04:52:00 -0000 https://status.billink.nl/incident/749245#740f860e700da30df6db235ca80b380e8183b3c4708fb969976ab61aa2f15e71 We are currently investigating an issue affecting BillinkOne session creation. Some users may be unable to initiate new sessions or complete related actions. The issue began during our scheduled deployment window, and our team is actively working to identify the cause. Release 64 https://status.billink.nl/incident/738982 Tue, 07 Oct 2025 03:25:00 -0000 https://status.billink.nl/incident/738982#76e178030ab1020728b96a0815132272970ba19058603f1ff084f50788f8cbc7 Release 64 Release 64 https://status.billink.nl/incident/738978 Tue, 07 Oct 2025 03:08:07 -0000 https://status.billink.nl/incident/738978#5d507e3800a8574c984ae71d01272d881fbcd6f7adce1f58faf7061fd88e6e0a Release 64 Release 62 https://status.billink.nl/incident/712417 Tue, 26 Aug 2025 03:00:00 -0000 https://status.billink.nl/incident/712417#6ba4e349f0debb171a73c28c1ac97e3e291ce59cce37bf88b511ca6a99088f05 Release 62 Release-60 https://status.billink.nl/incident/623639 Tue, 22 Jul 2025 11:45:14 -0000 https://status.billink.nl/incident/623639#6d5334191a58c75f132a83b87b812e15863638cd3f57b933f67fb46a97679f92 Release-60 Release 60 https://status.billink.nl/incident/623631 Tue, 22 Jul 2025 03:00:20 -0000 https://status.billink.nl/incident/623631#b14322e9002744331e20eeb95e3daea03f084a07fdd7ad7099b049d4ba4d6f17 While releasing new features it might be that our services will be shortly offline. Upgrades https://status.billink.nl/incident/615863 Tue, 08 Jul 2025 02:00:13 -0000 https://status.billink.nl/incident/615863#6ad1ea65904f00444403ca74e16f00c386a2f9c304562371fde39ab17f3ad74a System upgrades Release 58 https://status.billink.nl/incident/604256 Tue, 17 Jun 2025 03:10:00 -0000 https://status.billink.nl/incident/604256#f0fc0b3b25b4f48fbe4044239d53aa480bfdeaa3d58b649adaf6a23be4836304 Release 58 Upgrade database https://status.billink.nl/incident/572695 Wed, 21 May 2025 01:00:00 -0000 https://status.billink.nl/incident/572695#5adccd4a2b3a96d7437040ce81f6fa7364c116dd7e856efefb448b26f574c6c5 On Wednesday morning, May 21, between 03:00 and 06:00, we will be performing a database upgrade. During this time, all our services — including app.billink.nl, payment options, and mobile apps — will be temporarily unavailable. Thank you for your understanding. Release 56 https://status.billink.nl/incident/561665 Tue, 13 May 2025 06:40:00 -0000 https://status.billink.nl/incident/561665#424a7a3d1f6daaea0d430da625de785dcbe056792a57b3e20fcbd6893d474a3a Maintenance completed Release 56 https://status.billink.nl/incident/561665 Tue, 13 May 2025 03:06:00 -0000 https://status.billink.nl/incident/561665#f9429550a59b5ac1bcf9c5d0d6fc911b222379116130e6ec006b2da57b2e8044 Release 56 DB Changes https://status.billink.nl/incident/542881 Thu, 10 Apr 2025 03:00:33 -0000 https://status.billink.nl/incident/542881#20a827f9953b4ada250559301ca15bc72e82dfe6fa9656610a9dc729e9398f9b DB Changes Release 54 https://status.billink.nl/incident/542273 Wed, 09 Apr 2025 03:00:00 -0000 https://status.billink.nl/incident/542273#57a5938bc5b944af079bd7ca3f970945bba5a8596d1df0579794711aa557e5ff Release 54 Upgrade EKS https://status.billink.nl/incident/529932 Tue, 18 Mar 2025 04:00:32 -0000 https://status.billink.nl/incident/529932#69b8c24efb825baf133c0fb2b9a6a60090a6d674eedc12612124751d028571fc Upgrading our EKS DB Maintenance https://status.billink.nl/incident/526783 Wed, 12 Mar 2025 04:02:20 -0000 https://status.billink.nl/incident/526783#aef52e4e16b9b580acf97525459f1eb235b63c58eaa9f205d0f73608996ee64f DB Maintenance Upgrade systems https://status.billink.nl/incident/522270 Tue, 04 Mar 2025 04:00:51 -0000 https://status.billink.nl/incident/522270#de4c0055bc255652df67df6231b8693f9d9d232c43aa1894acf6ac285368aa7d We might expect some downtime with upgrading our systems between 5am and 7am dutch time. Database table upgrades https://status.billink.nl/incident/510799 Tue, 11 Feb 2025 04:00:00 -0000 https://status.billink.nl/incident/510799#9a0b5771eb866d13377d2e109c4dc75e3acc03f7abec1efa76427ba4b977b78a We're upgrading some of the tables in the database. Release 50 https://status.billink.nl/incident/502911 Tue, 28 Jan 2025 04:00:06 -0000 https://status.billink.nl/incident/502911#731b45b58c536042c3a31b4357b932cbf9654611de79758a01f5dbe4e72e4216 Release 50 K8S Load Balancer Updates https://status.billink.nl/incident/495464 Tue, 14 Jan 2025 04:01:00 -0000 https://status.billink.nl/incident/495464#57a5c1523b6870a8e16ec1ce25465f6737bcdb9ce4926e837709b8cc86cc92c6 K8S Load balancer updates K8S Upgrade https://status.billink.nl/incident/456146 Tue, 05 Nov 2024 04:00:00 -0000 https://status.billink.nl/incident/456146#818005f2eef87e46dcee2edbb31f05bebc4b8666987d514fb5911ca864a9edec We will be performing a maintenance window to upgrade our Kubernetes version. No downtime is expected during this process, and we anticipate minimal impact to services. Release https://status.billink.nl/incident/452975 Wed, 30 Oct 2024 04:00:02 -0000 https://status.billink.nl/incident/452975#422faaa21792cfe30a79af527105c966f5d7ffc08ad00c02af2ab6e91fbdab4f We will release new features on our system. Due to this it might be the case that our services are not available during the upgrade. Upgrade EKS https://status.billink.nl/incident/449284 Tue, 22 Oct 2024 03:00:25 -0000 https://status.billink.nl/incident/449284#7a4326febd0dfa360fb3b2af92e6f8f9c5b6151f2c5e40440977b88f723886c5 We expect some downage with the upgrade of our EKS system. Load Balancer Upgrade https://status.billink.nl/incident/296710 Tue, 05 Dec 2023 03:00:00 -0000 https://status.billink.nl/incident/296710#8d502a3928fc3887cb613ab3249bc0e69ff5ddf38b69b7883dd72176696dd363 Upgrade our load balancer to the latest version Upgrade Load Balancer https://status.billink.nl/incident/261645 Wed, 20 Sep 2023 03:00:00 -0000 https://status.billink.nl/incident/261645#b1c881463f74a4f399b00df2a16b4aa8e1efd231566bfd09e1a9334810af52c5 Upgrade Load Balancer MySQL Upgrade https://status.billink.nl/incident/211264 Wed, 24 May 2023 03:00:00 -0000 https://status.billink.nl/incident/211264#9909af99a539d67edb2ecdd3775cef88e8120d1f37a2aedc0e3ee59ab61baca7 Upgrading minor version MySQL Upgrading PostgressQL https://status.billink.nl/incident/205510 Wed, 10 May 2023 03:00:00 -0000 https://status.billink.nl/incident/205510#7e0481b96c4ae99cbc199f55be29b8c0703e1378bb69ce910a1beaee440fd474 Applying a upgrade of postgressQL. Due this we expect downtime between 05.00 and 06.00 Base system upgrade https://status.billink.nl/incident/174736 Tue, 14 Feb 2023 04:00:00 -0000 https://status.billink.nl/incident/174736#e6cf492dd60fec2dfd58f14c9378807f3080d793c99b8d5b6de3c03e224aed2e Base system upgrade Upgrade Load Balancer https://status.billink.nl/incident/136401 Wed, 16 Nov 2022 05:00:00 -0000 https://status.billink.nl/incident/136401#056781971c20e84caa8a085010df91253db88c1b525680cfe59b5648982204ab Upgrade Load Balancer Upgrade Load Balancer https://status.billink.nl/incident/136402 Wed, 02 Nov 2022 03:00:00 -0000 https://status.billink.nl/incident/136402#300dc1fe5aebfb5b0bd9a70a5290517bc85accb10f0d42931088e489cf9cd143 Upgrade Load Balancer